Privacy Policy
Effective Date: January 1, 2025
Notary Gig Harbor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://notarygigharbor.com or engage our notary services.
Information We Collect
Information You Provide Directly
When you contact us, book an appointment, or use our services, we may collect:
- Contact information: Name, email address, phone number, and mailing address
- Appointment details: Preferred dates, times, service type, and meeting location
- Identification information: We view government-issued photo ID solely to verify signer identity as required by law. We do not retain copies of your identification unless required for a specific notarial act.
- Notarial journal entries: As required by Washington state law (RCW 42.45.180), we maintain a journal of every notarial act performed, including the date, type of act, document type, and signer identification method.
- Communication records: Phone calls, emails, and text messages related to scheduling and service delivery
Information Collected Automatically
Our website uses minimal, privacy-respecting analytics. We do not use tracking cookies, advertising pixels, or third-party analytics services that build profiles about you. We may use privacy-friendly analytics (such as Plausible Analytics) that collect only aggregate, anonymized data such as page views and referral sources without using cookies or tracking individual users.
Cookies
Our website uses only essential cookies required for the website to function properly (such as form submission tokens). We do not use advertising cookies, tracking cookies, or third-party cookies. No cookie consent banner is necessary because we do not use non-essential cookies.
How We Use Your Information
We use the information we collect to:
- Schedule and perform notary services you have requested
- Communicate with you about your appointments and services
- Maintain notarial journals as required by Washington state law
- Process payments for services rendered
- Respond to your inquiries and provide customer support
- Comply with legal obligations and regulatory requirements
- Improve our website and service quality
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- Legal requirements: When required by law, subpoena, court order, or regulatory request
- Service delivery: With title companies, lenders, or other parties directly involved in the transaction you have engaged us for, and only to the extent necessary to complete the service
- Payment processing: With payment processors to handle your payments securely
- Professional obligations: With the Washington Secretary of State or other regulatory bodies as required by notary law
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:
- Notarial journal records: Retained for 10 years from the date of the notarial act, as recommended by the National Notary Association and consistent with Washington state requirements
- Contact and appointment information: Retained for up to 2 years after your last service engagement
- Contact form submissions: Retained for up to 1 year
- Payment records: Retained as required by tax law (typically 7 years)
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes encrypted communications (our website uses HTTPS), secure document storage, and limited access controls. While no method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your information.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct any inaccurate information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-out: Unsubscribe from any marketing communications (though we do not currently send marketing emails)
To exercise any of these rights, contact us using the information below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. Notarizations involving minors are handled through their parent or legal guardian.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Phone: (253) 366-6538
- Email: support@notarygigharbor.com
- Location: Gig Harbor, Washington 98335